Privacy Policy "? Roomhy

Effective Date: 1st Aug 2025

At Roomhy, we value your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform to search, bid, list, or book properties.

Definitions

"Roomhy", "We", "Us", or "Our" refers to Roomhy Technologies and its associated services.
"User", "You", or "Your" refers to any individual or entity using the platform, including students, tenants, and property owners.
"Platform" refers to Roomhy's website, mobile application, and related services.

Information We Collect

We may collect the following types of information:

a) Personal Information (provided by you)

Name, phone number, email address
Identification documents (for verification)
Payment details (processed via secure gateways)

b) Usage Information (collected automatically)

Device details, IP address, browser type
Pages visited, time spent, and actions taken on the platform

c) Property Information

Property descriptions, images, and location details provided by owners

How We Use Your Information

We use your information to:

Facilitate property searches, bidding, and bookings
Verify users and listings for safety and trust
Communicate updates, confirmations, and offers
Improve platform performance and user experience
Prevent fraud, unauthorised activity, or policy violations

Sharing Your Information

We do not sell your personal data. We may share it only:

With property owners or students for completing a transaction
With service providers (e.g., payment gateways, verification partners)
When required by law or government authorities

Data Storage & Security

We use industry-standard encryption and security practices to protect your data.
Access to your personal information is restricted to authorised personnel only.
While we take every precaution, no online platform can guarantee 100% security.

Cookies & Tracking

Roomhy uses cookies and similar technologies to:

Save your preferences
Analyse site traffic and usage patterns
Personalise property recommendations

You can disable cookies in your browser, but some features may not work as intended.

Your Rights

You have the right to:

Access and review your personal data
Request corrections or updates
Request deletion of your account and data (subject to legal obligations)

Third-Party Links

Our platform may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with the updated effective date.

Contact Us

If you have any privacy-related questions, please contact:

?? hello@roomhy.com
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